How can I customize SMS automated messages?

Automated confirmation and reminder messages can be customized in two ways:

1. At the organization level:

• Go to Main Menu → Settings → Edit SMS Template.
• Here you can modify the confirmation and reminder messages that will be sent to all clients of the organization.

2. At the individual employee level:

• Go to Main Menu → Employees.
• Select the desired employee.
• Enter “Edit SMS Template”.
• Check the option “Use Custom SMS”.
• Customize the confirmation and reminder messages for that employee.

Important: If there is both a custom SMS template for the organization and a custom template for a specific employee, and the “Use Custom SMS” option is checked for that employee, the client will receive the employee's customized message, not the organization's general one.