How can I view the details of an appointment?

To access the details of an appointment, click on the desired appointment, then on the pencil icon.

In this section, you can:

1. Manage the appointment status

  • Change the appointment status: Confirmed or Unconfirmed.
  • Change the attendance status: Scheduled or No-show.
  • Confirmed appointments are marked with a green check.

To see the list of No-shows and Canceled appointments:

  • Click on the three dots in the top right corner.
  • Select “No-shows and Canceled”.

To return to the normal view, select “Active Appointments”.

2. In the "Payment Status" section, you can:

  • Send an SMS with the payment link.
  • Show the QR code for payment.
  • Copy the payment link.
  • Mark the appointment as fully paid, regardless of the payment method used.

3. Add notes

  • You can add or modify notes associated with the appointment. Changes are saved automatically.

4. Associate a subscription

  • If the client has an active subscription, you can select it for the appointment. In this case, the app will automatically deduct one session from the subscription.

5. Add additional services

  • If you need to add extra services to the appointment, click on the pencil icon and select the desired services. These will be associated with that appointment.

6. In the "SMS Alerts" section, you can check the status of messages sent to the client:

  • Sent – the message has been dispatched.
  • Delivered – the message has reached the recipient.
  • Failed – the message could not be delivered.
  • Unused – the SMS alert has not been activated for that appointment.

Didn't find what you were looking for?

Contact us ← Back to all FAQs